Returns and Refunds Policy.
30-Day Money-Back Guarantee
We want you to love our Premium Play Mats, and we're confident you will! But if you're not entirely satisfied, we're here to help.
Satisfaction Guaranteed
If our play mat doesn't meet your expectations, you can return it within 30 days of purchase for a full refund. We're committed to making things right!
Our Promise to You
We stand behind the quality and benefits of our play mats. Here's what you can expect:
Safety First: Our mats are non-toxic, free of heavy metals, phthalate, and BPA, exceeding stringent safety standards.
Stylish and Versatile: Our mats complement any room and provide a functional play space.
Supportive and Comfortable: Our mats offer the perfect balance of firmness and cushioning for tummy time, crawling, and first steps.
Easy to Clean: Our mats are waterproof and effortless to clean.
Easy to Assemble: Our mats are composed of interlocking tiles with side borders for quick and hassle-free assembly.
Return Policy
We know you have a lot on your plate, let us handle this one. If you need to return your play mat, we're here to make it easy. Here's what to do:
Contact Us:
Reach out to our customer service team within 30 days of receiving your order. We'll Guide You: Our team will provide detailed instructions and guide you through the return process.
Ship it Back: Pack the mat securely in its original packaging and ship it back to us using the provided instructions.
Refund: Once we receive the returned item, we'll process the refund to your original method of payment within 3 to 5 business days.
Important Stuff
Return Shipping Costs: You'll be responsible for covering the shipping costs for the return unless the product is defective or damaged.
Condition: The product must be in its original condition and packaging to be eligible for a refund.
We're Here to Help
If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way!